The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.
Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.
We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.
To act generally for the benefit of service and ex-service personnel with disabilities or who are wounded, including the organisation or provision of items or facilities for leisure and recreational activities, travel, holidays and outings.
To deliver high-quality, safe recreational and entertainment activities to meet the needs of our beneficiaries, and to provide a caring and personal service which is fully linked in with other recovery pathways and which is underpinned by an ethos where everyone counts and is valued.
To be the trusted partner of choice for providing entertainment and recreation opportunities for both beneficiaries and other service charities. To position ourselves to help more individuals who we are not yet reaching. To meet the high demand for activities and events, well supported by volunteers and with a strong financial base.
We seek to achieve this in everything we do.
Our beneficiaries are at the heart of everything we do; we know them and they know us.
We listen to, respect and understand our beneficiaries and their needs.
Bringing different generations, campaigns and services together to support each other, based on a mutual understanding of military service and its impact on lives.
We work with our beneficiaries, supporters and other military charities to meet every individual’s needs.
To support every eligible beneficiary who approaches us, irrespective of service, age, rank or injury/illness.
Continue to support individuals whose needs are ongoing.
To work with the beneficiary to complement their individual recovery pathway.
To work with other Service Charities to meet the needs of our mutual beneficiaries.
