We are a small core delivery-focused office team, with a huge reach. We are all passionate about our work and go above and beyond to employ our expertise in management, finance, events, fundraising and marketing.
We provide a caring and genuinely personal service, getting to know our beneficiaries personally. We develop real relationships, listen to their needs and worries and share in the ups and downs of their lives.
We have a prestigious and highly qualified Board, to whom we are extremely grateful for their expertise, insight and guidance in the running of The Not Forgotten.
Many of you will have met our team and Board at events - if not, we hope to meet you soon.
Originally from the West Country, Richard spent 33 years in the British Army, serving in Gurkha, Commando, tri‑service, and international roles.
Having completed multiple operational tours of Afghanistan, he commanded The Queen’s Gurkha Engineers, including leading the UK’s response to the 2015 earthquake in Nepal, for which he was awarded the OBE. Richard retired as a Colonel in 2019.
As a civilian leader, Richard became Head of Engineering at the Atomic Weapons Establishment, Aldermaston, in 2019 and was appointed Chief Executive of The Not Forgotten in September 2022.
Richard has chaired The Queen’s Gurkha Engineers Association, is an adventurer and motorsport enthusiast, and has recently commissioned as a Deputy Lieutenant for Surrey. He is married to Jenny, and they have two children.
Steve joined The Not Forgotten in June 2023, coming to us from the Army Rugby Union Trust where he was Head of Finance for five years; previous to that he held senior HR roles including with National Express and within the military.
A proud veteran himself, Steve started his distinguished soldiering career with 7th Parachute Regiment Royal Horse Artillery before commissioning into the Adjutant Generals Corps where he served with 36 Engineer Regiment, 10 Queens Own Gurkha Logistic Regiment, and finished at the Irish Guards in Hounslow.
Steve describes himself as a ‘broken sportsman who still enjoys watching others do it’; he is married with two children and lives in Hampshire.
Louise joined The Not Forgotten team in September 2022, following 8 years running her own independent communications agency.
She has almost 20 years’ experience in marketing, communications and content writing; initially specialising in the cultural sector in roles in London theatre and museums, before setting up her own agency through which she worked with a whole variety of businesses, organisations and charities, from small start-ups to multi-national brands.
Married to an RAF veteran, with four children under 10, Louise’s years of experience as a ‘military wife’ gives her a real personal connection to and passion for the aims and activities of The Not Forgotten and she is thrilled to be part of such a life-changing organisation.
Alyson joined The Not Forgotten in February 2025, following over 14 years Community Fundraising at Parkinson's UK. With previous experience working in a small charity and also for Shell UK and Shell International in their Corporate Social responsibility team, Alyson has led teams across most income streams and events in the third sector.
Karlie joined The Not Forgotten in 2019 with 12 years’ experience in the charity sector, where she has fine tuned her office management skills. Karlie is responsible for making sure our office runs smoothly, covering everything from the database to making sure we have enough ink in the printer.
Karlie is often the friendly voice on the other end of the phone when you give us a call to discuss your registration with the charity, and ensures that your details are up to date for any events that you may be attending.
Having grown up in Cyprus, Karlie moved to London aged 24 and now lives in south east London, where she loves walking, reading, swimming and spending time with her two grown up sons.
Having worked at the MoD for 3 decades, Ian lived in Croatia for a couple of years before returning to the UK and joining The Not Forgotten. His main role as Grants Officer is the vital task of generating the income needed for our events, by applying to civilian and military organisations for funding.
Now residing in a small village in Northern Lincolnshire, Ian spends his free time enjoying the great outdoors – be it walking, running or cycling and avidly following any cricket he can find.
Jessica joined The Not Forgotten in October 2025. Prior to this, she worked as a Receptionist at the Union Jack Club, where she loved welcoming guests, supporting members of the Armed Forces community, and managing room bookings.
Bringing her organisational skills and attention to detail, Jessica helps ensure the smooth day-to-day running of the office and supports the wider team in delivering the charity’s work. She is proud to contribute to an organisation that makes such a meaningful difference to veterans and serving personnel.
Outside of work, Jessica enjoys Pilates, travelling to new places, and spending quality time with her family.